Customizing Search Results

Result Sources
Admins can configure result sources for different departments or business areas, such as HR, Finance, or IT. This ensures that employees only see results that are relevant to their role, cutting down on unnecessary clutter. A targeted search experience not only improves reliability but also helps employees get to the right information faster.

Display Templates
Search results can be customized to display previews, document metadata, or images. These visual cues allow users to identify the right content without opening multiple files. This is particularly helpful when filenames are similar, as a quick preview can save significant time.

Promoted Results
Certain documents, such as official company policies or compliance guidelines, can be pinned at the top of search results. This guarantees visibility for high-priority content and ensures employees don’t waste time digging through results. Promoted results also reinforce which documents are the official source of truth.

Search Vertical Tabs
Search results can be organized into tabs such as Files, People, Sites, or News. This categorization makes it easier for employees to refine their search. Instead of sifting through all results, they can immediately switch to the category that matches their intent.

Adaptive User Experience
Search can be personalized to deliver different results depending on the user’s role. For instance, HR employees may see policy documents highlighted first, while engineers may have technical files prioritized. This adaptive model ensures employees aren’t slowed down by irrelevant content, making the search experience more intelligent and efficient.